Frequently Asked Questions

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E-Design or Virtual Interior Design, is an easy and affordable way to receive professional interior design services, through a completely remote, online process.

If you are able to provide measurements and photographs of your space, prefer ordering all of the recommended products yourself, and want to deal directly with retail companies, then e-design is perfect for you! With virtual interior design, you work collaboratively with your designer, but YOU maintain control.

Virtual interior design isn't ideal if you want a completely hands-off approach. For example, it's definitely NOT for you if:

-You need custom furnishings and/or draperies

-Want someone else to fully manage your project

-You do not want to order your own furnishings or decor

Any E-design process should help you find your own style and create spaces that reflect who you are. At Ella Mathis Designs, Inc, I ensure this happens by offering an in-depth, but easy to complete style questionnaire, followed by a discovery call, so I can truly learn about your preferences and needs, then design you a relaxing space you can call home.

The entire design process from start to finish usually takes 3-4 weeks. However, this time frame largely relies on your ability to provide necessary information and feedback.

The Ella Mathis Designs process begins by filling out my in-depth style questionnaire. This helps to ensure you and I are aligned on your style needs and wishes.

After I review your questionnaire, I'll schedule your onboarding call via Zoom. Together we will review your submission, view your space, discuss design needs, and allow you to ask questions.

Once I have all of the information I need, you'll be sent a Letter of Agreement with the package that suits your needs. After I receive your signature and process your payment, I get right to work on your designs!

Not all rooms are created equal. That's why Ella Mathis Designs provides upfront and transparent pricing so you can estimate the total cost of a project. Every service I provide has a listed price- just click the button below to be taken to our E-Design Services page.

We all have favorite or heirloom pieces that we want to keep! Ella Mathis Designs is happy to incorporate existing pieces into the design. When filling out your questionnaire, you'll be prompted to provide photographs and dimensions of any any pieces you wish to keep to ensure they are included in your final design.

No. Due to liabilities in certain states, I am unable to work with or recommend contractors, painters, or other professional service providers. For any recommended architectural feature changes, I do provide you with in-depth details to help in communications between you and any outside hired professionals.

If you're not 100% satisfied with your design for any reason, I will work with you until you are! 

Two rounds of minor revisions are already included in your package, and you have up to 5 days after the delivery of your design concept to provide feedback and request adjustments. Additional revisions beyond the initial scope of your project are always available to you at my standard hourly rate.